Am I problem coded in the DOE’s online system?



It goes by many different names:  the Ineligible List, red flag, notation, code, problem code, OPI Code, or a block.

These are all strategies the Department of Education’s Office of Personnel Investigation (OPI) use in order to control who is “active” or “inactive” in the DOE. Because of the DOE’s centralized bureaucracy and computer system, when you are “coded” for any particular thing (an adverse rating such as “Ineffective,” “Developing,” or “Unsatisfactory,” a Discontinuance of Probationary Service, a Denial of Certification of Completion of Probation [a.k.a. Denial of Tenure], reassignment to a Reassignment Center [a.k.a. “Rubber Room”], resignation while charges are pending, termination after a trial of charges, or fingerprint issues, among other things) this code can be viewed by any DOE administrator or any payroll secretary with access to the Employee Information System (EIS) database.

If you are a tenured pedagogue who had been brought up on Education Law § 3020-a charges, had a § 3020-a hearing, were not terminated, but received a lesser form of discipline, then you automatically become an ATR (i.e., a member of the Absent Teacher Reserve) and are assigned an OPI Code on your EIS file. Essentially, this means that your electronic file has been tagged with a “problem code.” The Chaz’s School Daze blog, in an August 3, 2014 post, “DOE Wastes Over A Billion Dollars In Trying To Get ATRs To Leave The System,” stated:

Moreover, the DOE apparently told the New York Post that “ALL TEACHERS WHO WENT THROUGH THEIR 3020-a PROCESS AND WON HAVE A PROBLEM CODE ON THEIR FILE!  That’s right the ATRs have their own “Scarlet Letter”!  That means that principals who look at an ATR’s file will see the “red flag” on the file and will not offer the vacancy to the teacher no matter how qualified the teacher is.

This means that any principal, AP, or payroll secretary can see the scarlet letter that you were once up for termination but avoided the guillotine once they type in your Social Security Number (SSN), File Number, and last name into EIS, because they all have access to that database.

If you have a case or complaint lodged against you — resulting in an Office of Special Investigations (OSI), Special Commissioner of Investigation (SCI), School-Based Investigation (SBI), or even an arrest by the NYPD (regardless if the charges or complaint are substantiated or not, or regardless if the arrest led to a conviction or not), you are going to have an OPI Code added to your EIS file. If you have been discontinued from probationary service or denied tenure from the DOE, you will have an OPI Code. It may be possible for a teacher to be rehired with a Discontinuance of Probationary Service or Denial of Tenure coded on his or her file. Such a teacher will have to be really, really, really lucky to have a principal who is so enamored by him or her that they will ignore the advice of their District’s Senior Field Counsel (who works for DOE’s Office of the General Counsel) who will be more likely than not to raise questions and offer commentary, “Are you sure that you really want this person? Look at their baggage! They will be a pain in the rear to attach to the position in Galaxy — too much hassle and paperwork for all of us! Let’s try someone else….There, that’s much better!” Remember, in order to be hired, you need the approval of various individuals including the principal, the Senior Field Counsel, and the District’s Human Resources Director. If you cannot make it past a Community School District (for teachers below the level of high school) or a Borough Superintendency (such as Queens North, Brooklyn South, etc., for high school teachers), DOE’s Division of Human Capital at 65 Court Street in Brooklyn will never know you were nominated for a job!

The code will NOT be removed from your e-record in EIS automatically or by a DOE administrator unless YOU do something (and this usually means filing an Article 78 litigation pursuant to the Civil Practice Law and Rules) about it.

The DOE doesn’t like talking about it! Heck, Unity Caucus doesn’t like talking about it! Question someone in OPI about the “Ineligible/Inquiry List” and they’ll claim it doesn’t exist. (And that could actually be a matter of semantics because, at the time this article was posted, the current lingo is “OPI Code.”) Case in point: Philomena Brennan was a teacher who filed an Article 78 to withdraw her resignation and get her name off the “Ineligble/Inquiry List.”

Read the judicial decision in Brennan v. New York City Department of Education (2010 NY Slip Op 31807[U]) for the details:


However, let us now return to the point of this post. How can I find out if I have a potential notation/flag/OPI Code attached to my name/SSN/FN on EIS?

The first step is figuring out whether you have a notation/flag/OPI Code on your EIS file. Now let’s distinguish your e-record on EIS compared to the physical file(s) which your principal keeps on you in the school (and that you should be requesting to view regularly. I’m looking at you, probationers!) and that should ideally get photocopied and sent to 65 Court Street for a yearly update (doesn’t always happen, folks).  Your personnel file does not contain everything on you — especially if you were the subject of a “secret investigation” (Yes, sometimes you can be investigated for charges and no one will tell you!) or that you’ve been “flagged” and are ineligible for employment in a DOE school or by a DOE vendor.

So, call Katherine Rodi, Esq.’s office. Ms. Rodi’s official title is “Executive Director, Office of Employee Relations at NYC Department of Education” (according to Ms. Rodi’s LinkedIn account):

Although not mentioned in her LinkedIn profile, she’s in charge of informing other personnel which employees have a problem code and which ones don’t. You can send Ms. Rodi an email ( with your name, SSN, and file number. She may not respond right away or at all. Her office is at 65 Court Street #200 in Brooklyn. If you go in person to DOE’s Division of Human Capital, and ask if you have a notation/flag/OPI Code on your EIS file, they may not grant you an appointment. The best solution is to call Ms. Rodi’s office number: (718) 935-2849. Early morning or late afternoon is best. Have your File Number handy. Be prepared to give it and your last name to the secretary. Might be good to record the conversation (Yes, it’s legal in NY!).

You may be told that you are coded as having been discontinued or you may be told, “It says ‘Problem: Problem Code…No, sir/ma’am, there’s no other letters or numbers next to it.” Or, the secretary may say that she/he sees nothing out of the ordinary on your EIS file. Your next step is to use the Freedom of Information Law. You can FOIL your personnel file. But you knew that already.  

Did you know that you can use FOIL as a tool to get screenshots of your e-records from EIS, Galaxy, NYCAPS, OGC (Office of the General Counsel = “Legal”; Howard Friedman, Esq.’s office), OSI (Office of Special Investigations; Ilene Lees, Esq.’s office, which is part of OGC), OLR (Office of Labor Relations; Karen Solimando, Esq.’s office, which is part of OGC), and OAR (Office of Appeals and Reviews; JoAnn Rabot’s office, which is part of OLR/OGC)? You do now! This is not to imply that every single record containing your name or other identifier will be made accessible.  But, if not, you have the right to an administrative appeal, and can later go to court if you want to pursue a denial of access that’s issued on appeal.  Here’s a how-to:

Step 1: Review the how-to FOIL guide: You can also go here for a more “official” guide. Review these links before you proceed.

Step 2: Get ready to format your FOIL request. In the text of your email, after the salutation and the “Pursuant to the Freedom of Information Law, I am requesting the following…” type the following:

please send me copies, in color and by email, of the following records:

  • All information about YOUR NAME (File #: _______) in the EIS, NYCAPS, GALAXY, OSI, OLR, OGC, and OAR databases. (Full-color screenshots or scans of full-color printouts from each of those databases will be adequate.)

Then be prepared to wait. A while. Feel free to send out reminder emails to Records Access Officer Joseph A. Baranello, Esq., and his gang, and send out appeal letters to Records Appeals Officer Howard Friedman, Esq., if it’s been two months and no screenshots. Eventually, you’ll get the following from EIS:

This tells your employment history in the DOE, what schools you were assigned to, and the licensed position you had.


Take a note at the little pink rectangle next to 07/15/13 (the date this person was discontinued from the DOE). This is the “red flag” the blogging community talks about (Well, it’s more like lilac but you get the picture!). There’s more though.

Can you find the problem code?

Well, did you find it? There’s a section for problem codes to be listed (see the white “Problem” about 4-5 lines down on the left side of the screenshot?). This is WHY it is so very important that you ask for the screenshots to be in color. For this person, there is no specific number or letter assigned to their problem code. But the proof is in the pudding. That’s it.

(You may also be sent screenshots from the various other databases you listed.)


So, you discover you have a problem code? Now what?

Well, I suggest you hire a lawyer or paralegal. If I were you, I’d want that code off my record. You’ll need some help in filing your Article 78 since there is a Statute of Limitations on filing. You have just four months from the time you get those screenshots back from the DOE FOIL Unit to file an Article 78 to get those OPI Codes (or whatever the latest terminology is) lifted.

One of our members of Steering in DTOE filed a FOIL request for their EIS color screenshots. When this person went to court….boy, did they stun the judge and the Assistant Corporation Counsel assigned to the case with their awareness. Finding out about their “hidden” problem code (This person had suspected but never had the proof to prove they had a notation/red flag/OPI Code attached to their EIS e-record.) really helped them out in court.

Maybe this knowledge will help you out too.


Here is a link to a DOE publication entitled Payroll Secretaries & Timekeepers On-Line Payroll Handbook:

If you look at page 24 within the “Substitute Eligibility” section, you will see “PB,” a problem code violation and “FP,” a fingerprint violation.  These are examples of “violation codes.”  There is also a mention that OPI can review a violation and approve service.

Although the images in the handbook come from the Per Diem System, the Employee Information System uses a system of OPI Codes as well.

This handbook is only one indication that DOE has established a system of “problem codes.” These codes will prevent principals from hiring certain individuals either as per diem subs or as appointed teachers.  OPI is authorized to “review” the codes and make decisions regarding them.

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  1. Emmanuel Desravines

    Please tell me are to solve my problem code

    • What if you have a reg flag on your file but it’s blank next to the problem code (aka there is no problem code on there)? Should I still file an article 78?

  2. Emmanuel Desravines

    I need help to resolve my problem code please help me I have no felony no misdemeanor on my record l need security clearance

    • My name is Joann Eberlein. I was told I have a problem code can you please help me with this? I worked for the DOE years ago and am trying to come back. I don’t know why I have a proble code.

    • Did you ever fix this ? I’m in the same situation

      • Thank GOD the assistant peincipal did not send any type of report towards myself. I also called office of investigations and a lady rold me since I am NOT a DOE employee, I have nothing to worry about because she cannot file a report on my behlaf.

        • You worked at a school before ? I worked at a private school before but got fired because the position got eliminated . What was your situation? I’m very nervous that I won’t get the job . I never worked for DOE what was your situation

        • I was told the problem code was on my fingerprints . Was it the same for you ? It says I can’t call the office anymore only email them .

  3. I am a non DOE employee that worked by a non for profit. I reaigned my job because of an issue, but according to sources, the assistant principal reported me to the DOE. If true, would this affect me in any way (even though im not an DOE employee & I resigned my job?) I ask because I will now be applying to the DOE and wanna make sure Im not “black listed.”

  4. What information is needed by me to clear the PR.code

  5. What does it mean to have a problem code with my fingerprints . Never worked for DOE before and have no criminal record .

  6. I emailed them Friday , I’ll wait till Wednesday due to the holiday . But ty .

  7. Jacqueline Browne

    I worked for DOE two and a half years ago and was discontinued in my first year. I started as a cluster teacher and close to the end of the school year I was placed in a classroom to work with another teacher. I was observed four times and was given unsatisfactory. I have been working for a private agency, but applied to the DOE to return. A principal nominated me but withdrew her nomination during the background investigation. What can I do?

  8. What if you have a reg flag on your file but it’s blank next to the problem code (aka there is no problem code on there)? Should I still file an article 78?

  9. Vanessa McKenzie


    I was told from HR that I have a notion on my file. During my background check I made a mistake and wrote in discontinued/terminated box. I was never discounted I was excessed. What should I do?

  10. Anthony Deshields Jr

    How can i figure out if im flagged or why i was flagged?

    • Dear Anthony,
      Call the Office of Equal Opportunity of the DOE, 718-935-3320. Ask them if you were flagged. Remember depending if you were found “guilty” or “not guilty,” there is a way to have your DOE Personal File be cleared. There is an Article 78 that you can google. There are also DOE lawyers that can help you. I do wish you the best of luck and understand you 100% what you must be going through. God Bless & Good Luck!

  11. Am curious why I am not hearing back about positions in the DOE (changing schools/districts/licenses). Already internal using the Open Market. I have reached out to them to ask them about this nonsense. What nonsense that teachers cannot problem code principals!

    • I’m having the same problem this time around, I was offered a position this week, principal said she would look into my file on HR, never heard back from her. I applied to so many schools and I have not heard back. I’m so depressed to think I may have to go back to my toxic school especially during covid times.

  12. At first, I was problem Coded.Emaile OPIInfo and after 4 days, they replied. I am a subject of investigation by SCI. No idea why. Called SCI. Nothing but voicemail. I dont know where to go from here.

  13. You should NEVER contact SCI directly. Contact the UFT and have their lawyer speak to SCI on your behalf.

  14. Is the problem code suppose to come off after you are placed following a 3020a ?

  15. I resigned as a result of a 3020A hearing. They said I can never work in the DOE ever again as part of my resignation. I feel like they have cost me multiple jobs in the past 6-7 years due to my having the DOE on my resume. If potential employers call & check on me they never get back to me, EVER. I feel like the DOE with this “flag” or “problem” has cost me numerous jobs & compensation of the years. I wish there was something I could do about it but what can one person do? IDK what to do now. The UFT lawyer they provided me was in with the DOE lawyers & the arbitrator too. It was like I had absolutely no chance at all. How is that at all fair? Guess what, it isn’t. The next mayor needs to make some changes here cause this system that is supposed to help children has created a situation where the adults put in charge to do that are given archaic work conditions, no help at all, & are put in situations where the students can do & say whatever they want to teachers & THEY CAN’T DO ANYTHING ABOUT IT. Then we wonder why these kids grow up dysfunctionally…it doesn’t make any sense…

    • You should hire an attorney. I would not use their attorneys, ,this is your career. I would use Bryan Glass. That is who I used. God luck~

    • I agree with everything you said. Sorry that this whole thing is costing you all these Jobs.

  16. I apply for Spanish teacher position, and the principal answer me: After submitting your name, I’ve been informed that you were discontinued from the DOE in 2016. Hiring you will prompt an OPI Investigation.

    What can I dO?

    I would like to continue work with NYCDOE

    • What you should do if I were you Nubia is hire a private attorney. You must get to the bottom of this! I know how you feel, it is no joke. Try to start this asap. Also send a message to the OPI (you can google this). Try to not waste time on this, cause clesring your name is super important.

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